Refunds & Returns

If you're not fully satisfied with your product, we understand.

Refunds.
45 day money back guarantee.
If your product is broken, defective or it doesn't match the description, please let us know using our form below. We may ask you to provide images. You can choose a refund in full, or a replacement item, free of charge!
Request a refund or replacement here.


Returns.

We gladly accept returns for a refund or exchange within 14 days of purchase. We simply ask that products be returned undamaged and in their original packaging. Request a return here.

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Intructions for returns requests

Submit a return request

Navigate to the refunds and returns policy or a returns page, and then request a return.

1. Log in to your account:
1. In the Email field, enter your email address, and then click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

Do you cover returns shipping cost?

When you purchase, we offer shipping free. Returns shipping cost however will have to be covered by the customer.

How long will it take to receive return funds back?

We will need a little time to process your return. But as a rule you won’t have to wait more than 21 days to have your money refunded.